Good Samaritan Hospital, Suffern: Business Plan Business Plan

Business Plan: Good Samaritan Hospital, Suffern

The Good Samaritan Hospital, located at 255 Lafayette Avenue - Suffern, NY, offers a wide range of care services to inhabitants of Orange and Rockland Counties in New York and Northern Berger County, NJ (Bon Secours Charity Health System, 2014). However, the facility lacks special language services, which has been a major problem, given the changing demographics of Suffern area, particularly the increasing population of LEP (limited English-proficient) individuals. This has proven to be a substantial barrier to care, and the facility now seeks funding for the construction of a language access services call center to complement the cultural and language competency training program currently underway.

Company Background

The Good Samaritan Hospital was founded in 1902, after Ida Bay Ryan, a Good Samaritan, donated a building at the East Park Place to the St. Elizabeth Sisters of Charity to enable them build a health facility. It started with 7 beds, but had, by the end of 1912, expanded to 35 beds, with an x-ray department, pharmacy, and an operating room. It currently has a bed capacity of 308, and a staff base of 2000, which includes over 600 doctors.

The Business

The hospital provides home healthcare services to inhabitants of Orange and Rockland Counties, and a range of other services including substance abuse, psychiatric and social services; kidney dialysis services; pediatric and geriatric care services; maternal care services; cardiovascular services; and cancer treatment services.

Finance

The company projects that demand for care, revenues, and net gain will be as follows for FY2015, 2016 and 2017. Assumptions informing the projections are available upon request

Details

2015

2016

2017

Projected Discharges

35,500

40,500

44,500

Revenues

$2.3 million

$2.7 million

$3.2 million

Cost of providing care

$0.77 million

0.85 million

$1 million

Gross Value

$1.775 million

$1.85 million

$2.2 million

Operating Expenses

$0.9 million

$1.05 million

$1.2 million

Net Gain/Value

$0.73 million

$0.8 million

$1 million

SWOT Analysis

Strengths

The hospital

Enjoys positive reputation in terms of patient satisfaction

Is a multiple award winner of the coveted Health Quality Award

Has…